Go to Back Alley Bikes instead.
Came back to repaired bike and tire was flat. They blamed me, though they had the bike for three weeks. Had to pay for tube. Very awkward conversation about it in front of other workers, and made to feel as if I was lying about it. Plus really expensive. Would not recommend for average consumer for bike purchase or repairs.
We go to The Clean Machine for everything having to do with bike maintenance or adjustment or changing group sets or the regular "check up," etc. etc., and for nearly all of our equipment and "accessories," including bike shoes and various and sundry other items. Everyone there - Tamara, Sarah, John and Kyle - are as nice and helpful and PATIENT as can be. My husband decided to go from a commuter bike to a road bike last February - well, he thought he'd go to a hybrid, but ended up with a road bike and he's loving it. Clean Machine was very helpful getting him set up with one of their rental road bikes so he could see if he really liked riding one, and then making sure he was properly set up on the road bike that he bought. John just finished doing a big switch of group sets and other equipment between the bikes my sister and I ride, and everything was lovely. The Clean Machine is a wonderful bike shop, and made so because of the people there.
Few days later, tire popped again. Took it in to Back Alley Bikes instead. Tube was replaced and rim tape was adjusted (my tire rim is indented near the valve, so kept popping the tube, and obviously just needed a bit more tape there). Whole thing cost $13 and the staff was nicer.
Love these guys. Great people, good prices, beautiful bikes.
Friendly staff, good service, a little pricey.
I hate to write a bad review for anywhere, but I've gotta be honest about my experience here. I took my bike in in May for a flat tire. Took a few days to fix it, came in, tire had popped overnight (the staff mentioned hearing a tire pop, but didn't look to see which bike), waited for it to be fixed, tire popped again while riding away from the building, went inside and had it fixed a third time. The tube replacement + rim tape cost $117.
The Clean Machine is a US Bicycle Store based in Carrboro, North Carolina. The Clean Machine is located at 104 W Main St, Carrboro, NC 27510, USA.
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